1.1. Privacy
1.1.1. We are committed to respecting and safeguarding your privacy and personal information in compliance with the Privacy Act 1988 (Cth).
1.1.2. We gather Personal Data only when it is voluntarily submitted and utilise it exclusively for purposes directly connected with our business operations or our communications with you.
1.1.3. By supplying your Personal Data and accessing the website, you consent to our collection and storage of your Personal Data. Your data will be held securely and will not be disclosed to third parties without your consent, except where required by law.
1.1.4. You may access, correct, or request deletion of your Personal Data at any time by reaching out to us directly.
1.2. Categories of Personal Information Collected
1.2.1. Beyond Personal Data, we also gather personal information from various sources to deliver the Platform effectively. The nature of this information depends on how you engage with our website.
1.2.2. Information obtained directly from you may include, without limitation:
1.2.2.1. contact information such as your name, address, telephone number, and email;
1.2.2.2. billing information including your billing address and payment confirmation;
1.2.2.3. account details such as your username, password, security questions, and other data used for account verification; and
1.2.2.4. any messages or communications related to customer support interactions.
1.3. Methods of Collecting Your Personal Information
1.3.1. We may obtain your personal information directly from you, from publicly accessible sources and databases, through statutory, regulatory, or governmental processes, and from third parties whom you have authorised to share your personal information with us.
1.3.2. Should we receive unsolicited personal information about you, we will evaluate whether we would have been entitled to collect it. If we determine that we would not have been entitled to collect the information, we will destroy or de-identify it as promptly as practicable (where it is lawful and reasonable to do so).
1.4. Safeguarding Personal Information
We may share your Personal Data in various circumstances, including but not limited to:
1.4.1. with third parties where you have given your consent to such use or disclosure; and
1.4.2. where mandated or permitted by law,
and we do not engage in the sale of any of your Personal Data or information.
1.5. We maintain your Personal Data and information using methods that reasonably guard against misuse, loss, and unauthorised access, alteration, or disclosure. This encompasses electronic, physical, and procedural security protocols to protect your data.
1.6. Data Retention
We retain your Personal Data only for as long as is reasonably required to fulfil the purposes for which it was initially collected. Relevant considerations include whether your information and/or Personal Data remains necessary for the provision of the Platform. This approach is designed to meet our legal and regulatory obligations.